Personal information is data that can be used to identify or contact a single person.

What personal information we collect

When your account is created, we collect information including your name, medical ID, phone number, and email address.

How we use your personal information

The personal information we collect allows us to create, develop, operate, deliver, and improve our products, services, and content, and for loss prevention and anti-fraud purposes.

We may use your personal information to send important notices, such as communications about changes to our terms, conditions, and policies. Because this information is important to your interaction with D R Medical, you may not opt out of receiving these communications. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve D R Medical’s products, services, and customer communications.

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as language, unique device identifier, location, and the time zone where an D R Medical product is used so that we can better understand customer behavior and improve our products and services.

If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

Disclosure to Third Parties

D R Medical do not share personal information with third parties. We may share non-personal data for improvement of our products and services and patient treatment.


It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for D R Medical to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

D R Medical takes the security of your personal information very seriously. D R Medical protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by D R Medical, we use computer systems with limited access housed in facilities using physical security measures. Data is stored in encrypted form including when we utilize third party storage.

Location-Based Services D R Medical may collect, use, and share precise location data, including the real-time geographic location of your computer or mobile device.

International Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. D R Medical abides by the “safe harbor” frameworks set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland.

Our Companywide Commitment to Your Privacy To make sure your personal information is secure, we communicate our privacy and security guidelines to D R Medical employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about D R Medical’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us.

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

D R Medical may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.